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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 188671 Views
  • 63 replies
  • 22 likes

Brightstar - new device

I'm writting to let you know that I have a lot of problem with my Brightstar proteccion device. I paid for it 2 years (11 dollars monthly) and I paid 200 dollars for a replacement. I got a phone that does not work (issues with resection, internet con...

carlos182 by I'm a participant level 2
  • 1826 Views
  • 3 replies
  • 0 likes

Resolved! Does Fido SIM works with Honor 9 lite?

I bought a new SIM card with a medium plan yesterday. We tried all possible ways to make that work on my Phone which I bought in India. Data and texting works but unable to make or receive calls. Please check the link below for its specification. Can...

anishmathew by I'm a participant level 1
  • 2449 Views
  • 1 replies
  • 0 likes

thl T9 Cell Phone - data not working

Hi I have a THL T9 cell phone - unlocked. Could not get data to work. Fixed the problem by changing the port number from 89 to 85. Access Point Names - fido internet - MMS port 85. Am going to try this with other APNs.

lchfxbark by I'm a participant level 1
  • 1218 Views
  • 1 replies
  • 0 likes

Resolved! Brightstar - new device

I currently have a Fido-purchased iPhone 8. The serial number and info are on my Fido account and protected with Brightstar Device Protection.   I would like to buy a new iPhone but I am still under contract, so I will be purchasing a device outright...

mark2000 by I'm a contributor level 2
  • 2802 Views
  • 3 replies
  • 0 likes