Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Brightstar is a a scam

I have recieve a replacement phone from brightstar and the display wasn't genuine and camera was acting up and I had to call them back and told them as they told me to send the phone back and we will fix and give it back within 3-5 business days. And...

About esim card active

I have two Fido plan, one is voice and data medium and another is data only plan, I want to use two plan in the iphone, my question is which plan can be actived by esim card,? data only can be used by esim card ? Thanks

Customer Service/Retention

I have been with Fido for about 10 years and I have two cellphones. when I asked the agent to provide me with a better deal than the other delaers for a Samsung 20 Ultra. He quoated me a ridiculos offer. I have been working in the customer service in...