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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
how to cancel a telephone line
I have 3 lines. How can I cancel one line?
Beware of Black Friday offers!
:police_car_light: Beware of Black Friday offers! :police_car_light: I signed up for a Fido plan on Nov 23 at CellularPoint (3495 Lawrence Ave, Cedarbrae Mall, Scarborough) with agent Dimpy Gupta. Thought I got a great deal - $34 CAD for 1000 mins to...
Not inclined to price match what Koodo offers
I was offered a very good plan by Koodo and I called in Fido support to see if Fido could do any price matching, without offering any deals, the customer support suggested I move to Koodo to get a better deal. The place where I live in Telus/Koodo h...
Complaint + Find a new service provider!
The customer service with Fido is atrocious. Has always been! But today alone, the phone line hung up on me twice. Once while on hold, a second time after being connected to a completely useless representative.The "chat" option is worse than useless ...
Voice Mail service disappeared
I am a very long-time Fido user, always pre-paid, and have been on the $25 a month pre-paid plan the last couple of years. This plan includes free voicemail.I recently received a phone call that I could not answer, so I let it go to the voicemail, bu...
