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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Privacy breach or phishing scam?
K I'm almost certain that I am receiving text messages for someone else's account. I called customer service and they said it was a phishing scam. The links in the text messages have the https and the other persons full account number....
Changing ownership
My husband bought me a Fido phone for Christmas in 2012. I have paid for the phone all along but it's in his name. Recently we have separated and I wanted the phone in my name now. We have done everything asked of us to change this. But they do not a...
Resolved! Hacked for a refund asking my bank account number
Received a text saying a refund and asking for my banking information
Good Review
I wanted to give a thank you & a proper good review for the help I got from my Fido support. The date I received help was today April 9th, 2021. It was regarding a payment that was disrupted due to my Visa protection & update. I had actually immediat...
What does "mos." in 1000 Long Distance Min 24mos. stand for?
Hey! My plan includes 1000 long distance minutes but was still charged a fee for using 25 minutes! What am I missing?!
