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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! No Winback call
Been waiting for a Winback call from Fido. It has been a few months since I left. They would not offer me a better deal after having internet and phone with them for years. Does anyone know how to contact them.
Resolved! Port-out number
Hello, I would like to port my number from Fido to Virgin , can you please assist me in this matter? Thank you
Resolved! Change a prepaid plan
So waaaaay back in the day, you used to be able to change your prepaid plan when you refilled your account.I cannot for the life of me find how to do that anymore? Fido give zeeeeero options in a prepaid MyAccount vs. the postpaid MyAccount. Do I...
How to stop PAPER bill
Hey there, I am for some reason receiving my fido bills in the mail. My preference is set to online bills, but I am still receiving the mail!!! How do I stop this? Thanks
Requesting a PM for support
Hi there, I switched to online billing a number of months ago, and continue to receive paper bills which I do not want. The advice on another thread was to request a PM for support, not totally sure what that means, but I am trying it out!
