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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
FIDO Refer-A-Friend Nightmare
Beginning of this year, I onboarded my fiance to Fido using Refer-A-Friend. I did all the porting of the number and enrolled fiance's account using Refer-A-Friend link with Fido Rep who was handling our case. Everything seemed like it went smooth an...
Resolved! Double Payment
Pay my bill twice, I get reimbursed or the payment is left for the other month. Thanks for your quick response
Sneeky extra charge
Our plan had 1,000 minues per month for calls to the UK for no extra charge. Never used the feature before. FIDO says plan expired on May 16th. Call made Jun 3. No notification of plan expiry yet they continued to charge the same amount.Tried expl...
I got a free 5GB data per month, I can't see the promotion to accept.
I got an offer on Fido extra for an additional 5GB/month free but when I click on it it just takes me to the fido.ca website. It says you can find the offer if you click the "my special offers" banner but it isn't there, it just shows me new plan off...
Resolved! International minutes
My plan came with 1000 international minutes. I opened a new account, where do i see that on my account.
