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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
When is 5G coming? Fido is behind the competition
When is 5G coming to Fido? Both of the Virgin, Koodo even Public has access now. I know its speed limited but its to have access to the 3500mhz frequency which has a lot more capacity. Rogers has this support for the main brand but still not on Fido....
This change is made in accordance with the CRTC Wireless Code
Hello, Can someone advise which clause in the CRTC Wireless Code that states a cell phone company can increase the monthly rate of their customers, and if so the reasonable and allowable amount that can be charged?Starting Jan 2024, my bill was incre...
Resolved! Pending request
how do I get a staff to attend to my request
Privacy Breach and Request for Compensation
Subject: Urgent: Privacy Breach and Request for CompensationDear Fido Customer Service,I hope this message reaches you promptly. I am writing to bring to your attention a serious concern regarding the privacy of my account information.I recently disc...
Black Friday BYOP Plan international minutes
I went in store during Black Friday and received a promo for BYOP - $34 for 30GB of data, and 1000 international minutes. However, I have received my bill now and it has charged me $136 for calling internationally. Has anyone had issues with this?
