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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Rates for seniors
An aging population where the majority now have cell phones and living on fixed incomesHow about having rate plans for 55 or 60+ with options of diff pricing for calling only, data etc...I don't see this with any other Carrier promoting this?
When will my billing cycle
I activated my eSIM on February 4,2023 I was just wondering when my bill will come out
Refund problem after cancelling account
Two months ago, I cancelled my fido account, and in order to make sure I received a refund cheque, I immediately contacted customer service and gave my new address.But after waiting for a month and a half, I still didn't receive my cheque, so I conta...
Leaving Fido after 20 years!
I joined Fido in the early 2000s and was always a proud customer. I had a nice deal of paying $40 for 8GB of data and it was sufficient. They kept increasing my data until I realized I was paying $49 for 15GB. I contacted them and asked for a $40 pl...
Want to file a complaint with a live chat service rep.
Can some help me to file a complaint? The agent told me there is not information could be share for filing complaint. It is very interesting. I asked for bill reprint. The first agent said $15. Great. The second agent didn't even mention the fees and...
