Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Lack of Response Regarding Refer Your Friends Program
I am writing to express my extreme disappointment and frustration with the lack of response and action regarding the Refer Your Friends Program. Having been transferred from Virgin Plus in November 2023 and referred by a friend simultaneously, I expe...
Sis only•••credit device
I returned an iPhone 15 back to Rodgers/Fido on December 11 and Agent signed for it and I got charged the device service fee and now my phone is not working
Resolved! Text from +4745 instead of +4735, but extra data has not been added.
I've been a Fido customer in British Columbia for ~20 years now and have multiple plans with them. In the past, I have received loyalty offers from Fido (+4735) for a free 10GB and another for a free 5 GB of data, which has put me at 20GB of data fro...
VERY DISAPPOINTING AND EMOTIONALLY STRESSED
I got a new phone Nov 16 2023. It was a Fold 5, I didn't like it so I exchange it with Iphone 15 Pro Max. After a week I went back to the store because I saw my bill on my Fido account was not right. I came back to the store (Tbooth Guilford Surrey...
Customer support review
Well hello Fido community!I wasn't sure how to submit a review for the customer support team, so I figured I'd just pop it in here because this needed to be said.I've been with Fido for, 16 years now?! How the time flies. I started with them because ...
