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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Switch primary phone number with secondary number that are on same account
How or can i switch my primary number with may secondary number so that the secondary is primary and the primary is the secondary number. Because my primary get all the good deals and offer then the secondary one, and it my account and i gave my mom ...
Bad customer service.
I've been dealing with this issue for two months now! I get a new phone in December they cancel it then suspect me of fraud. Didn't let me know either had to find out myself. I called got that issue fixed now when I had made the purchase for a new ph...
Temporary suspension but still being charged full amount of bill
I had temporarily suspended my phone line between 2nd February 2024 to 30th March 2024, and this request was made in January well before February came around. However on 1st February 2024 I received the bill which was still the entire amount of my ph...
Referral program - Bonus not given for the referrer
I referred a friend through the Refer-a-friend program a while ago and while they have received their referral bonus, I have not. It has also been more than 2-3 months since the referral, which was the original time estimate provided in the email whe...
Resolved! Beware of the Fido Roam
If you have a Fido Pulse plan, Fido will have enabled (whether you wanted it or not) the Fido Roam plan. You might think you can just ignore it if you have no interest in using their roaming services but that is not the case. There are in fact a few ...
