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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Program Promotion credit removed suddenly
Hello, I purchased a new device in the Boxing Week sale. The date was December 27th 2023. During the order, I had a payment program promotion offer, and I have a screenshot of that with me. Fido hasn't sent me the device till January 22nd,2024. When ...
Resolved! Important
I can't log in to the app and on the website too. I registered but nothing works. Please help me
Chat not working
Every time I try to chat with a specialist I type and hit send but nothing goes through. Anyone else dealing with this? I called directly and they were so rude. I hope it was recorded because they hung up on me. Seems they all sound like they work ov...
Resolved! Sim swap prevention?
I was reading a bit last night about this concept... I'm just wondering what Fido has in place to avoid this? Are there things I can do at all? Sorry if this has been asked a bunch. Just wondering what the current methods are. I have no current reaso...
Resolved! Nonsense increased bills
I am wondaring why fido always add more than bill necessary. This month I didn't make any international bills and my bill increased by $5.50 as a name of intrrnational calls. As being a student its way more for me. If fido cannot fix it then I am do...
