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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Cancellation
Hello,I have already owned a service to keep my number and plan. However, because of COVID-19, I don’t know when I will go back to Canada. I’m in my country now and I want to Cancel my account.
How can I file an official complaint?
I have some problems with my billing cycle and the extra 5 hours of data sessions.Tried to talked to 3 live chat agents, everyone is telling my different information. The first two agents advised me to go to the Fido store and show the staff my proof...
a complete
Hi. I bought a plan in your office near Marda Loop, Calgary. I am from Ukraine. As you know we have a war. I asked about a reasonable price for a plan. Your managers proposed plan for 100$ per month.I said that it was expensive for us. As I know my f...
i want to talk with a customer service person
look i never posted anything in my life. now i am! i pay a lot of money to fido i have several accounts and my family does also. i have bben a customer for over 17 years. i really feel i deserve to talk with humanbeing. not jack or a voice mail or te...
Resolved! Late Order, No Phone during wait.
I've ordered a used, basic S22, last week wednesday. I got the confirmation email yesterday (tuesday) saying the order has been placed. This wouldn't be a big deal if I had a phone during the wait. I don't have one and I need to travel (by car) acros...
