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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido not reporting to Equifax Canada
I am a very unhappy Fido customer and would like to see some sort of compensation. Fido has not reported to Equifax since November 2022 and has now caused my Equifax rating to drop big time. It is now January 2023 and still no updated on my Equifax...
Resolved! Cancel premium device protection
I want to cancel my premium device protection plan that is $13/month how do I do this?
Resolved! FaceTime talk is charged as talk minutes
My kid used FaceTime to take with friends, and that ended up with talk minutes charge. Does Fido charge for FaceTime usage?
No service in Logan Lake (BC) still on the hook to pay
Finally not able to give us a working cellular phone plan in Logan Lake (BC) so we had to cancel our contract within 2 days. Even do willing to pay for these 2 days none service but Fido refuses to fix the invoice and keeps sending monthly invoices f...
Resolved! Cancel my monthly prepaid plan
Hello, I have recently moved back to my home country and won't be returning to Canada. I have signed up for a monthly prepaid plan of 44 dollars, I was told by the sales rep that if I don't pay the plan the accuring costs will roll over and if it's n...
