Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Filing a Complaint
Hi , I would like to file a complain against the Fido , as I got a deal as returning customer for me and my spouse from Fido.I came back to Fido as customer representative also confirmed that I will get the deal for me and my spouse for next 24 mont...
I need to reactivate my account
I'm currently out of Canada, I need to re activate my suspended account to receive a very important and urgent text. I’m very frustrated that I can't get help from live chat. Please help ASAP. Thanks!
Exclusive Offer
I just got a message from your company and it said a limited time exclusive offer with 30GB Data /48 per month. Is it true?
#2030
Why am I being charged for #2030? With this added, it significantly increased my monthly charge!Also why is it so hard to speak to any living representative. The ASKJack thing is totally useless!
My bill contained "Apple Lite device protection" and I didn't request it
Hello, I noticed my bill went up $9 a couple of months ago. It turns out "Apple device protection" was added without my request. I have removed the item now. Can you please refund me the amount.Thank you,Chris.
