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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Once again, disappointed
I've been a loyal customer for 7 years now, always paid my bill. Even had the same phone for 5 years.And out of nowhere it stopped working. So I went to change it , and now theyre charging me 50$ for ''service set up fees''What a joke. Had to wait 5 ...
How to cancel International Long Distance Preferred Rate add-on?
Is there anyway like online or via email or so to cancel my international long distance preferred rate add-on without calling Fido when I am not in Canada? When I was trying to opt out the add-on online, I couldn't find any options to take out the ...
How can I disconnect my line while being out of the country?
Hi all, i have dissconnected my FIDO mobile connection on april. but still i am getiings bills. i am out of country. how can i dissconnect this line
Fido Roaming Notification Email - Data Roaming Off
Hi there I received the following email. I never had roaming on. It was always off. No cellular data enabled either. No SMS either but this email claims I was connected to an overseas network. Usage for roaming was 0 bytes based on my usage on my iPh...
Resolved! Final bill refund
I and my wife changed mobile provider on 2 DecSo I just wonder about the refund of the unused period. We each have an account. And also, when we wrote our address on my profile, I couldn't find my unit number on fido website.(My residence has only 20...
