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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Name display not working
Hello, I'm having issues with my name display feature. It was added to my plan a few months ago but it is not working. I have talked to customer service and the suggestions they provided did not work (They removed it from my plan, readded it, reset...
Resolved! Modifying a payment arrangement
My apologies but I gave you the wrong date for payment, the payment of $100 will be made on the 13th and the there will be other payments to follow, my apologies for this mistake
Bad behaviour of Customer Representative URVISH
November 25, 2023 around 1145AM at Scarborough Town Centre, We saw the Black Friday Promotion 40GB for $35. As Fido user for how many years we want to grab this promotion. While on the queue some representative will come and asked what is the reaso...
My bill is too higher than usual
Fido gave me the worst experience i would never had again i had international for just 10 min multiple their charges are 1.65 cent so it should be 16.50 they charged me 70 bucks and besides that last bill i paid was 264 dollar which was already due o...
Please don't wait pickup email and just call pickup store. Otherwise, your phone will be automatically cancelled.
Unpleasant Experience with Fido Phone Upgrade ProcessI recently applied online to upgrade my phone as an existing FIDO customer, specifying a Pick-up Store for collection. Following the online application, I received an email from Fido with instructi...
