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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Where can I make a complaint?
Please let me know how I can make my complaint to Fido, in which your customer service representative didn't do their committement to their customers.
Resolved! Bought two lines under one account, only one number shows in My Account.
I bought two lines under one account. I need to transfer my existing numbers from Rogers to Fido. But only one of the two new numbers showed up in My Account. Called & talked to Support multiple times for hours without resolve. I can't transfer my ol...
Extremely Rude Agent Did not Allow me to transfer
Today (Dec 10) at 7:20pm, I was speaking with a customer service agent named Ali. He was unable to help me, so I asked to be transfered to a higher level agent. He then proceeded to tell me he was a higher level agent. So, I kindly asked to speak to...
Internet issue
Not satisfied with the internet they are giving to me i have left with 2 gb and there are still 15 days left the internet is consuming very fast and i am paying 50$ for plan only still m not getting gbs other companies are offering more in this amoun...
Resolved! Calls from the Chinese dept ?
Why am I receiving calls from Parry Sound that are claiming to be the Fido Chinese Department ? A message in English stating it’s fido, then a long Chinese message. Please advise !
