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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Do not trust Fido Refer a Friend Program. will be denied
Hi there, Do not trust Fido Refer a Friend Program. because they will find excuses to deny your request and not telling you. I was referred by a friend in Nov 2020 and then I referred to another friend, no one received the credit and any response f...
Resolved! How to change the Billing Address?
Dear all, I am a new user of Fido. May I know how can change the billing address? Thank you so much.
Cancelled order replaced by Fido without authorization
Purchased a Pixel 7 on November 23rd before black friday madness and before the device was backordered and removed on the site. When I saw the order in back ordered status a few days later I was not surprised and was okay to wait it out. Given the de...
Convert sim to esim tablet plan
The conversion requires validation with a received text from Fido to the tablet plan device. Texts are not allowed on Fido tablet plans so not sure how to convert the sim to esim?
