The ownership and accountability is non exsistent at Fido by design, its clear your in the business to sell phones and services but yet you lack the empathy and resolve a customer desires that should go with it.
I am wondering why it takes 4 phon...
These call centers and forums are a farce a fake way to give the illusion of "customer service" Fido doesn't give these nice hard working emplyees the powers or athourity or tools needed to solve serious issues in real time.They would rather custome...