Fido

You had the opportunity to purchase an extended warranty.  Fido is not the phone manufacturer, they are just like Walmart, you wouldn't complain to Walmart if your TV was broken a year and a half after you bought it... so why blame Fido, they are jus...

Yup, that is where the battery is inside the phone as well as the connection for the battery. It is quite normal to heat up in that area. If your phone had a GSP app open or some other app running in the background that would explain the heating up. ...