Fido

Annamcrobbie

Hi Fido community,I recently purchased a new phone, the Galaxy s6. I was really excited as I had heard nothing but good things.Unfortunately the reality is very disappointing. My phone restarts itself all the time (6x in the last hour alone) and ther...

Annamcrobbie

4 fido reps including 2 fido managers have told me this is a known issue.

Annamcrobbie

Hi megan, after calling fido again, the manaGerman agreed to replace my phone. Which is great though I am still confused why Fido wouldn't warn it's customers of the known Android upgrade problems. I would certainly have avoided this Samsung product ...

Annamcrobbie

Flashing with Odin did not work. I talked to Todd, a manager at Fido today, he guided me through the process of changing my mobile network and told me Samsung could help me change my Android 5.1.1 back to Android 5.0.2. Todd also advised me that ther...

Annamcrobbie

Someone on a different forum suggested reflashing w Odin. Any issues w that? I don't want to void my warranty or insurance.

Annamcrobbie

Thank you for your speedy response and for adding labels to my post. Anything else I should do to make troubleshooting easier?

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Samsung Galaxy s6 restarting itself, apps crashing.

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Re: Samsung Galaxy s6 restarting itself, apps crashing.

Re: Samsung Galaxy s6 restarting itself, apps crashing.

Re: Samsung Galaxy s6 restarting itself, apps crashing.