Hi @FidoValerie , thanks for your reply. Yes we used the web form to contact the relevant supporting team. The email we kept receiving is a template reply. It is the 4th time already. For the above link, could you please specify a number / email for ...
There are literally no one monitoring the mailbox of Fido Refer A Friend Program support team. My friend and I sent them several emails and we only received a template reply every time we followed up!