yes, I did all the silly things many times and you guys were never able to resolve this. Contacted support and wasted so much time. I need to go to message to find fido xtra but then it will dissppear because the message expire or whateverit is still...
same thing for my app since last week, used the message to go to xtra, but today the message went away.Did everything said above. Agents can't fix ituseless