Fido

oliviama1

I transferred my mobile service to Fido this year. But, unfortunately, tonight at about 22:30, when I wanted to call my colleagues in China, I received the voice "the number you have called is not assigned, please check the number and try the call ag...

oliviama1

I didn't know how it was solved because FIDO didn't give me any response regarding this issue. My colleagues in China didn't experience such problems. Besides, my colleague in Vancouver who used Telus service also didn't experience this issue. He att...

oliviama1

Also, FIDO's customer service wasn't very helpful. I kept trying many times yesterday, but it didn't work. Therefore, I contacted FIDO customer service in the daytime, but the representative told me the only thing she could do was issue a ticket to ...

oliviama1

Thank Lucy for your response. However, if I had been able to reach FIDO's human customer service, I would have been less frustrated and helpless at that time. FIDO's customer service staff was off work at 11 PM, but virtual JACK didn't understand my ...

oliviama1

Thank God this problem was solved today. I kept trying many times yesterday, but it didn't work. I would still like to know what caused the failure to connect to landlines in China and whether such a problem will pop up again in the future. I need to...

oliviama1

I have the same problem tonight on Nov. 22, 2021, totally the same situation as @tigermeet. What's wrong with FIDO in the evening? I have to have some call meetings with my colleagues in Beijing at midnight, if such problems occur frequently, that's...

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Landline in China cannot be connected!

Re: Landline in China cannot be connected!

Re: the number you have called is not assigned...

Re: Landline in China cannot be connected!

Re: the number you have called is not assigned...

Re: the number you have called is not assigned...