Hello Saad. I requested my chat history per your advice. The first agent said their system was down so check back later, and they will provide me the department contact of who can send me my transcript. When I checked back two days later, the agent s...
I never received a chat transcript at the end of a session on Dec 30. I put my email in at the end, and it's been a week. Still nothing I saw other posts on here where the Mod advised that chat history is kept for 13 months and an agent will be able ...
