Hi philippe. Your link was to the contact page, which shows some options but the most immediately useful one is to post here and ask for help. And your response to posting here and asking for help was to tell the person to go back to that contact pag...
So I am having the same problem and your suggestion to go the support page is unhelpful as it simply lead directly back here. Provide some real feedback on why the issue ia occuring it is obviously not and isolated incident.
