asdf1234asdf123
I'm a Participant Level 1
I'm a Participant Level 1
Member since December 2020
February 2021

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I am trying to cancel my internet service since the promo period is up and my rate is jumping up to double the promo rate. The only method is to phone in, so I have tried 3 times. I have been on hold for 45 minutes, 52 minutes, and 1 hour 22 minutes ...