In my account profile, I am not able to find my past bill from February to June 2021.It seems to be not available ever since i switched to pre-authorized payment.when i contacted customer service, they say that my bills have been paper billing that i...
Update: they send me the invoices through email the next day, i got what i wanted i'm happy about it, but at the same time i am worried about the professionalism and information accuracies that the customer service agents are giving out to. What's th...
Thank you for your answer. Ironically enough, they send me my invoices the next day through email.So....what's the security concerns you are talking about?
I do not have access for my bills from february to june 2021, earlier bills were accessible. it is not related with whether i signed in as subscriber or account holder, it is completely missing.
update: fido team try to charge me for the bill re-print and refuse to send it through email. They were able to send by email when they can not process the monthly payment. Now I need to wait for 6-7 business days to get my past bill, which is suppos...
