Fido

Guess you know it all.   Regardless of the exact details of my case, they are very inconsistent in terms of requesting/giving information and providing notifications on case progress.  Their customer service reps are some of the worst I've dealt with...

Bottom line people, DO NOT PURCHASE BRIGHTSTAR, terrible company to deal with and a giant waste of money. The Toronto Police Service does not accept reports for stolen phones. As for the red flag, Brightstar incorrectly inputted the claim as lost, th...

No I have not.  I really wish I had read the reviews before I purchased the Brightstar plan.  It appears their way of operating is very common and not just a bad experience on my end.  I am still baffled by the amount of personal information I have g...

Please for the sake of your mental health do not buy Fido Brightstar Device Protection Plan. Purchase manufacturer plan (AppleCare) or if possible Geek Squad (fantastic experiences in the past).   My phone was stolen on a Saturday night and I went to...