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I'm a participant level 2
I'm a participant level 2
Member since July 2019
September 2023

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I upgraded to an IPhone 13 on Black Friday.  I just received the phone which is great but they sent a blue rather than the black that I ordered.  How does this get fixed? 
When I try to update my sim card I get the a message saying the old SIM card is not the number associated with my phone.  I've tried several times with different browsers and am sure I am inputting the number correctly.  How can this be resolved?