Here is a thing: 1) I work varies location and may not in town with my parents all the time2) My mom don't use a computer3) We never receive any notification about the phrasing out of paper bill (I specifically request for paper bill, making my mom's...
I have no notice that paper billing is going to phrase out! I subscribe the service for my mother and paper billing is necessary for seniors to know how much they are going to pay! They don't use to e-billing!