This is the standard reply and it is unacceptable. This issue goes back longer than a year and replying the exact same way is both dismissive and poor customer service. To top it off you try to upsell me which is laughable because.... I'll repeat for...
Ditto on this. Essential phone and I get a text instead of the message notification that takes me right to my voice mail. Every other carrier I have had the last two being Bell and Rogers provided a proper notification instead of a text. This is anno...