Fido

zhaozhaoxiaohe

Hello, I cancelled my account on Nov.4th, and I got my final bill $13.44 which needs to be paid on Dec.1st as my account showed. BUT the question is "YOUR BILL AND ACCOUNT BALENCE" shows $0.00, so I click the "PAY NOW" button, "MOBILEAccount balance"...

zhaozhaoxiaohe

I paid the bill yesterday and checked the payment history，and I never paid before.

zhaozhaoxiaohe

Actually I paid the bill and checked the payment history，it was successful. I have tried to call customer service，but needed to wait 40mins，it was crazy for me using a international mobile. I think that I indeed had that $13.44 expense（I called for c...

zhaozhaoxiaohe

No, it's not negative, it's $13.44, and there is also a usage detail and the detail makes sense. SO I really don't know how to figure out? BTW, I was intending to upload screenshot, but my pictures were always "Invalid File Type " Thank you!

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final bill payment question

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