Fido

You are correct. My bad.  I did rcve 2 order confirmations with 2 tracking numbers. I got both phones so all is good.

Yes I made the order on Fido.ca. The confusing wording was in the e-amil confirming the order (phones) were on their way. It included a tracking number.  This was the only message I rcvd that included such confusing wording. Its confusing and in no w...

I appreciate the explanation but the real problem is these messages to customers should be written in a way a customer can understand them. We should not have to post questions in forum to get an explanation. Terms like Fido HUP in box collateral mea...

Here is the wording in message I got. OBERTHUR FIDOTRISIM ..... Fido HUP in boc Collateral???? What is that supposed to mean??????  We’ve shipped your OBERTHUR FIDOTRISIM, Motorola GFAST White and Fido HUP in box collateral on December 30, 2020.

Just got same confusing message. Not user friendly. Messages to customers should be written in a way that actually makes sense to them. Not some internal tecky language that only fido understands. I also ordered 2 phones and the message does not clea...