I have been experiencing this problem for a few months and decided to finally dig in and figure it out.
Issue: Router loses its ip address. DHCP requests go unanswered.
Workaround: Unplug the router from the modem, plug it back in. DHCP then ...
They pushed the firmware to my modem back in early May. They sent me an initiation process message via the Rogers internet forums that requested: 1. Name 2. Account number3. Your Postal Code4. Modem Serial Number5. Modem MAC Address I then received ...
For the first time ever I have to give credit to Rogers on this. Rogers totally came through and pushed a firmware update to my modem today. Thank you Rogers!!!! So far the bridge modem issue seems resolved after running a few tests. Fido support o...
Yes I have spoken with them and they are providing zero value. The first time I called the support reps denied knowing anything about this issue and suggested I bring my modem back in for a replacement. Now via chat they are totally acknowledging t...