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342 results
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Coax cable outlet

by I'm a Participant Level 1 Lishi in Fido Home Internet
Wednesday
Wednesday
Hi, I recently moved to a new place and Im having fido home internet connection. In the house there are 4 coax cable outlets. But Im getting connection only under 1 outlet. Remaining are not working...

Incorrected Billing

by I'm a Participant Level 1 Yurong_X in Fido Home Internet
2 weeks ago
2 weeks ago
Hi, we recently switched to Fido Home Internet becuase of the promotion. I choosed 50 Mbps and the price after discount is $40 for 12 months ($80 regular & $40 discount), now the first bill just ...

"You have 7 days left to return your Fido equipmen...

by I'm a Participant Level 2 kwpark8827 in Fido Home Internet
a week ago
a week ago
Hi, I returned my modem through Canada Post on December 24, and it was delivered on December 29. However, on January 17, Fido sent an email to me which is showing about the late fee. Also, the trac...

Caught between Fido & Canada Post

by I'm a Participant Level 3 isam2003 in Fido Home Internet
December
December
I cancelled my Internet service on Dec 1 and was asked to return the modem.    For nearly 10 days now, Canada Post has not yet delivered the Fido modem I dropped off.  'Delayed Deliver...
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  • Topics:
  • Internet Service Cancellation
  • Modem return

Fido is awful

by I'm a Participant Level 2 FidoUser444 in Fido Home Internet
4 weeks ago
1 Like
4 weeks ago
1 Like
I moved to a new apartment and Fido's internet wasn't working for almost a month after daily calls and promises that they would work in a few days. Nothing for almost a month. I cancel, return the mo...

Secondary internet location, same account

by I'm a Participant Level 1 Seif_J in Fido Home Internet
a month ago
a month ago
Wondering if it is possible to get internet in a secondary location but still under my account?   

$250 charge for the modem which I have returned.

by I'm a Participant Level 3 qiren99 in Fido Home Internet
October
October
I cancelled my internet service with FIDO and I have Rogers now. I returned the modem to a FIDO store after the cancellation. About two months later, I received Fido bill which charges me $250 for th...

Cancellation credit

by I'm a Participant Level 1 exilic in Fido Home Internet
December
December
Hi I canceled my Fido home internet in October. Fido agents told me I can receive my cheque back in 2-3 weeks. I havent my credit cheque back.
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  • Topics:
  • cancellation
  • cheque
  • credit

Printer connection problems

by I'm a Participant Level 1 8w151t in Fido Home Internet
June 2019
June 2019
I move to a new address  and fido as new provider and printe and scanner in one is not connecting

fido cell phone internet is down again

by I'm a Participant Level 2 lee20 in Fido Home Internet
October
October
fido cell phone internet is down again!! will think about changing internet supplier,
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  • Topics:
  • Poor internet connectivity
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