Trying to get hooked up as a new customer. Spent over an hour and a half on hold last night to get a support agent only to find out there was nothing they could do since there is a known firmwa...
Here are some details: 1) Using Hitron CODA-4582U modem. 2) In the modem setting, I am using bridge mode ( Residential Gateway Function set to Disabled) 3) I am tech-savvy so I know what I am do...
Hi, I would like to cancel my FIDO home internet and the next billing cycle is Oct 15th If I request to cancel it now, can I cancel it effective immediately and get a refund f...
I would like to cancel my home internet, simply for the first month it was not connected and I believed it was. and it turned it was not. Secondly your the net speed done from your site is 1/10 o f t...
Hello, Does anyone know how to connect the modem to the setup shown in the three pictures below? I'm not sure where to connect to coaxial. There are 3 black cables feeding into a spli...
Initially, I received a Hitron CGN3 with a damaged coaxial port which was rendered unusable. The replacement (sent by technical support) arrived today. Everything's running smoothly now thankfully. H...
Hello. After 3 weeks of running smoothly, the modem bricked. To make things worse, this is the second modem that you sent me this month. The first model was a CGN3 with a broken coaxial port. The loc...
