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Return the modem

by I'm a participant level 2 1234t_ in Fido Home Internet
August
August
Hi  I cancelled my home internrt and need to return the modem  I went tio fido store they saide they dont accept modemn returns anymore, call customer care  I called the lady on the...

We've updated your payment method

by I'm a participant level 2 Hollieberry in Fido Home Internet
June
June
Hi, I don't know if this community is the right area to post this, but I can't find anywhere that I can contact an agent. I received an email at 12:03am today saying We've updated your payment m...

Double billed after internet migrating to Rogers

by I'm a participant level 3 dxo144 in Fido Home Internet
May 2024
1 Like
May 2024
1 Like
After migrating my internet from Fido to Rogers, I am being billed by both by Fido and Rogers for the mid-April to mid-May period. Is anyone familiar with this problem?

Why am I now being billed by Fido and Roger’s??

by I'm a contributor level 2 BryanMin in Fido Home Internet
April 2024
April 2024
Last month, I received a notice from Fido saying I had to turn in my modem and Rogers was taking over my Internet account. I returned my modem and picked up a Rogers modem. I was then billed at the e...

Fido is now Rogers!! Pissed off 😠😠

by I'm a participant level 3 Gma1 in Fido Home Internet
April 2024
April 2024
As of June 3 if I don't take Rogers contract of 2 yrs I will have no Internet! I will not go back to Rogers! I am taking 3 cell phones and 2 home phones with 2 Internet packages to another company! C...

Internet billing not appearing in profile

by I'm a participant level 1 Raptorsfan2 in Fido Home Internet
March 2024
March 2024
Hello,   I added home internet in January. I'm already a Fido customer with my phone plan. I've received an email to pay my rent meter net bill. I search for it in my profile and there's nothi...

Got email "Your Fido Home Internet modem will no l...

by I'm a participant level 3 holegus in Fido Home Internet
March 2024
March 2024
A few days ago I received a strange email from Fido. The sender's email address looks legit: Fido@e.fido.ca The email states, that my Fido Home Internet modem will no longer provide services af...
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  • Fido Home Internet

Help

by I'm a participant level 1 Tomia in Fido Home Internet
March 2024
March 2024
I had a physical sim then I changed the sim to an E-sim on another phone, now that phone is bad and I still have my physical sim with me, but it is not connected. What do I do please?

Migration FRom Fido to Rogers

by I'm a participant level 1 SACH-ONE in Fido Home Internet
January 2024
January 2024
I am receiving emails and calls to migrate my Home Internet Services from Fido to Rogers. They have different offers and I have to go in a 2 year contract to lock the price. They also said that FIDO ...

Home internet trouble

by I'm a participant level 1 Soleilhaughton in Fido Home Internet
January 2024
January 2024
I have had home internet and a phone plan with wifi for several months now, assuming the bills were charged together. Now I am realizing I have not received any emails about home internet bills, paym...
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