OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Samsung S20 FE eSim Support
Hi all, Does the Samsung S20 FE from Fido support eSim? I am getting conflicting answers online.In addition, do talk and text (no data) plans work with eSim? Thanks!
Super slow LTE+ in gva
Just switched to Fido today and did a speed test. It is painfully slow... I use a pixel 6 so it should not be a phone issue. Any advanced setting anyone can share to make it faster?
Resolved! My Oct. Bill payment (US Roaming fee)
Helle Fido,I just received the my Oct. Bill.I know I visted Seatle US for just one day trip in 7th Oct. Time 7AM and return the same day 11PM.but you have charged me two days of roaming service? Is that right?It is queit surprizing that Fido charged ...
Resolved! Iphone 12 Pro Backorder
About a month ago I upgraded my phone to the iPhone 12 Pro, 512GB. a few days later, I phoned back and was told that this phone was on backorder and that it would take 3-4 weeks before shipment. It's now been 4 weeks and I've called back and they're ...
Resolved! Need to contact the Office of the President
I have an issue I'm dealing with fido since September 20th for upgrading my phone that I can't get resolved and I went to the resolve a concern chat and I just keep getting the run around. I would like to escalate the problem to someone who will actu...
