OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Brightstar is a SCAM
     lost my phone more than a week ago, called fido to block my Sim card and ask about the replacement phone because I have paid $14 per month during the last year. Though it would be somehow taken out of my insurance, but no they say $425 for the...
Resolved! No Wall Charger
Hi Everyone, Hope you all are doing well and keeping safe.I just received my new iPhone XS and the box only had a wire not a wall charger? Is this not part of the package?Please devise of to receive one from Fido.Thank you
Upgrading
Ordered a new phone , 2 days past and they tell me my phone was out of stock, no emails stating that I have to wait 3-4 weeks on back order so I decide to change to a different phone but STILL haven't received any kind of emails stating my order was ...
Resolved! photo upload to pc
Hello can some pls instruct me how to upload a new photo to my windows desktop from my cell phone
Blocked number by phone
someone can't call me but i can call them. before I never used to have this problem but now they can never call me it goes straight to voice-mail and it says on my phone "blocked call, declined by phone" yet I can receive their texts and they don't s...
