Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
$150 visa gift card were never sent
hi,I signed up for fido home internet, and I was assured that I will receive a 150$ gift visa card, but never received it.I did receive however an email from helloworld saying that an email on february 11th was sent to me, but I did not receive any e...
Hidden account tied to my bill?
Hi, When I set up my Fido account with Live Chat, my account was created with someone else's information by accident, presumably because the agent was dealing with multiple people simultaneously - when I inquired why I wasn't receiving any correspond...
Resolved! Payments and bill cycle
I got my sim activated on 20 March 2021, my plan is at 45$/ month. So when do i have to pay the bill ? On 31 march or the bill cycle will count from 20th of every month.. Also do new sim for 1st time users are chargeable? I am confused regarding thi...
Resolved! Unable to access voice mail
call never go to voive mall .phone just keeps ringing
Updating account while outside Canada
I am out of Canada right now not sure for how long and looking to change my plan from postpaid to prepaid for both my lines is there any way I can get in touch with fido internationally.
