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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
FIDO app shows 0 balance
Hello, I always pay my bill with your app. Since last month, my billing shows 0 balance and this month too. It's almost due day, how can I pay it? Does that mean I don't need to pay anything? ^_^ Thanks.
Uprgade to New Phone
Hi, Does anyone know, particularly the issue when trying upgrade your phone online?I'm trying to take advantage of some of the deals, and when I'm trying to upgrade and finalize the transaction I'm not able to proceed any further.Through the "Upgrade...
Resolved! Unreachable! no Voicemail
Hi, I have a weird problem! When I reject a call or I am busy or miss a call, the other party hears my voicemail and can leave me a message, BUT when my phone is off or unreachable instead of going to my voicemail it says "the customer is not availab...
$150 visa gift card were never sent
hi,I signed up for fido home internet, and I was assured that I will receive a 150$ gift visa card, but never received it.I did receive however an email from helloworld saying that an email on february 11th was sent to me, but I did not receive any e...
Hidden account tied to my bill?
Hi, When I set up my Fido account with Live Chat, my account was created with someone else's information by accident, presumably because the agent was dealing with multiple people simultaneously - when I inquired why I wasn't receiving any correspond...
