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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
fraud deprt
hello i need to know what going on please my account was cancelled with no reason for two days i am seeking help they told me to call fraud department when i try no one is response and then i try to go to the store they also told me to call the same ...
Resolved! Adding a new line
Hi All,My current plan includes 1000 internal minutes to 10 countries. I want to add my wife to my account by adding a new line. when i try to add the line online im not able to see the 1000 Intenational minutes option anywhere in the plan i have cho...
Resolved! Nationwide
Hi, are all the plans nationwide plans or you have to ask for it?Tx
Charged for roaming while in Canada
Hello, On Jun 18, 2023 I was in Ontario, Canada. However was charged for roaming. Please return money. I'm trying to resolve this issue many times spending more than 3 hours of my time. Therefore, please connect me with your manager to request 100 ca...
No Ringback tone
I switched to Fido a little while ago and since I switched I noticed that I longer get ringback tones. Basically when I call someone it's silent until they answer or I get their voicemail. This was never the case with any of my past carriers.I am u...
