Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Cancelled Account by Porting on next Day of bill cycle, still charged one month full and support is keep me circling
Hello All, My bill for last month was paid full ending 22nd Nov 2023, and Cancelled services on 23rd due to porting out with better deals.Fido now charged me full next month bill from 23Nov to 22 Dec which I am not using except one Day use, though my...
is there people working on weekend to port my number
is there people working on weekend to port my number? It's almost 24 hrs already and the process is still undergoing
how to get a refund
I have a concern. I'm a foreigner, so I'm going to go back to a my countryI have to get a refund of $37 on Fido, but even if I call the customer center, I don't know why they said my account is not valid because I've already canceled my phone, but I ...
Am tired of Fido high bills
Am so frustrated and sad about Fido bills, I even set automatic pay on my accounts, despite my bills getting crazy. Am sorry I think I need to change my network.Am an international student, this bill is outrageous for me.Bye
Cannot Change Plan
While trying to change my plan I get stuck trying to select "talk options" after selecting the "plan type" the website just stops loading. i have tried on multiple devices and different browsers. Its an issue with the website.
