Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
How does Fido justify charging 20 dollars per gig for add on data ?
How does Fido justify charging 20 dollars per gig for add on data ?
Billing and Credits
Hi... I recently left Fido for another carrier and Fido counter offered me with a much better plan.Question about the previous Fido account, it shows a negative balance and was wondering since I'm back if it that negative balance can be applied again...
Payment notice
I will pay my debt within 10 days
Resolved! Spam/fishing text message
I was hit by a fishing scam in a FIDO text message. CSR acknowledges that this is common. It is obvious that FIDO/Rogers database has been hacked and they need to go public and resolve this issue or a Class action lawsuit to follow.
Resolved! Is it possible to obtain a new esim?
Hello.I recently changed my phone and i'm trying to register the esim. However,it seems that the existing esim is not working. Is it possible to ontain a new esim?
