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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 437933 Views
  • 562 replies
  • 10 likes

Resolved! Fido phones are not working past 5 days!

Can't make or receive calls/texts on the Fido home and cell phones since Friday Sept. 1st '23; Jack said there's a issue in our area, N0L 2P0.What is the problem and when can we get our services back? The cell phone screen says: 911 emergency only.

Anne69 by • I'm a participant level 2
  • 777 Views
  • 2 replies
  • 0 likes

Upgrading a plan without my consent

A fido customer service representative lied to me about an offer that sounded too good to be true (30gb/40$), but when I received the confirmation email, it was stated that it's a 50$ plan, which I had never agreed to. Such schemes might help her get...

Bushra2023 by • I'm a participant level 2
  • 1219 Views
  • 5 replies
  • 0 likes

Hard to find Fido forum page

... is it so hard to find the Forums when I log in to My Account using my computer. It's a Mac. Sorry. And why if I bookmark a Forum and click reply when I am not logged in, and then am prompted to log-in does it take so many clicks to get me back to...

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