hi @Original_Lucy I have almost the same as @Kgj11 , a huawei p20 pro. I looked at the tutorial but couldnt figure it out as I don't think that option came up for me.
Hello, I've been having the same issue as well! For me it's been happening more often; almost every day for the last month or so. It would be nice if this could be solved as I've had to resort to using WhatsApp or something instead. I'm glad to know ...