gp8
I'm a Participant Level 2
I'm a Participant Level 2
Member since November 2020
December 2020

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I've been a loyal Fido customer for over 20 years, and I've never experienced this until now. Was just on hold on the phone with customer service for 2 hrs (until 9 pm ET, at which point I hung up, because it was after 9 pm -- even though no one came...