I am still paying full rates years after phone was paid off. New rates are much lower and Fido never informed me of anything. Very unethical/dishonest I have over paid hundreds of dollars.
What a load of **bleep**! Bell notified us when cheaper rate were available for my wifes phone who was in the same situation. We are currently looking into switching everything to Bell. I am not the type to normally complain I just silently move on.