I'm having this exact same issue with this fraudulent company. I keep providing more and more documents and they either deny them or ask for more and more documents that I don't have. My service request ended up being denied and so far they are refus...
Brightstar is a scam, I don't understand why Fido would choose this company for their device protection. I filed a service request months ago because my phone broke and I need a new one, and was told to upload documents that I didn't have because I a...