I called to hear back from them and they rejected my transcript.they required my official transcript and it will take up to 2 weeks to issued from the college and also I have to pay $15 for my official transcript.I did asked them if they are okay ...
I had Brightstar protection plan since a year. I lost my phone last week and I call them to create service request. the customer service representative was so rude and not providing proper information and she was eating something while talking to me...