It is obviously NOT important to you, or this matter would have been taken care of immediately and this customer should have had her money refunded to her. How on earth did a customer service person from FIDO add another user to this persons account ...
Really? This is what FIDO is going to do for this customer? How did someone manage to get approved as a user on your account? Obviously FIDO customer service put them on this persons bill. I have had a new phone number magically appear on my bill. Th...